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March 2008 - Vol 3- Issue 1

 

Dear Readers,

Is Terminal 5 Bewitched?
I was really hoping to bring you some exciting news about Heathrow’s Terminal 5. This is because after a super-charged press conference where the big men from BAA and BA and the Designer assured me that passengers would be greeted with stunning views, biometrics, state-of-the-art everything and above all an efficient baggage reclaim and hall like no-one has ever seen everything seem to be going wrong at the Terminal!
In fact I am not sure if I, like the Queen who opened the Terminal or other press members at the conference were hypnotised to believe something or if a spell has been cast on this wonderful new Terminal. I actually feel sorry for the bosses at BAA and BA but more so for BAA than BA especially as owners of the Terminal, they are bound to take the flak even if BA staff prove too slow to learn.
My question to David Noyes, Customer Service Director of British Airways PLC at the press conference was “How confident are you that it is all going to go smoothly?” His answer was “We have tested it 60 times and improved on our service at every testing – that is how confident we are.” So what went wrong? We will perhaps not know. Given that positive image and British Airways have not been the very close friends lately, I hope that at least for the sake of BAA, travellers will be told exactly what went wrong and how it was resolved in order to restore our faith in these two companies whose names start with the first two letters of the alphabet.

Lyssiemay Annoh - Editor

Kindly email your experiences to the editor.

The one to read - A Winter Weekend in Tallinn, Estonia It is always a good idea to include new destinations in your city breaks and a wise move will be to travel with the destination’s carrier. My next 48-hour winter break is in Tallinn, Estonia. I have to confess that when I set out to experience a weekend in Tallinn, I was not sure of what to expect. Read on

 

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Cars, Techs and Gadgets News Update

An Affordable Green Solution to Disposable Batteries: Sustainable development company Uniross has produced a complete range of 100% recyclable eco-friendly batteries. find out more

Fractional Life Expo 2008 Returns to London this month with a new Title Sponsor

Academics confirm that hands-free phones can be as dangerous as drink-driving

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In This Issue
Special Feature: A winter weekend in Tallinn, Estonia
New and Exciting Food from across the World
Australia’s Noosa is hosting the Settler’s Cove Celebration in May
The dos and don’ts of dating
Flight to Paris

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Blind Patient gets "Bionic Eye" implant
 
 
 

 

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